What if I need some help with the exercise machines?

We have a team full of ‘green shirts’ cruising around the gym floor, whose sole purpose is to help out. They’re super friendly, but if you can’t find one, ask reception for some help and they’ll gladly book you in for a free program review. Program reviews are included in your membership (every 6 weeks) [...]

By |2017-12-07T05:43:15+00:00December 7th, 2017|0 Comments

How much notice do I have to give to cancel my membership?

Our fortnightly debited memberships require just 2 debits notice to cancel. Some of longer term memberships also have a minimum term (12 or 20 months) which are offset by lower fees (our 20 month agreements start as low as $17.95, compared to our flexible memberships at $24.95). These longer term memberships are still not ‘lock-in’ [...]

By |2017-12-07T05:42:42+00:00December 7th, 2017|0 Comments

Can I put my membership on hold while I’m away?

Yes, you can put your membership on ‘timehold’ (also called a ‘freeze’) for up to 12 weeks per year, in 2 weeks blocks, with 2 weeks prior notice. For fortnightly debited memberships, this reduces your fees to just $3.50/week and for 12 month Prepaid memberships, there is just a once-off $7 fee. To freeze your [...]

By |2017-12-07T05:41:30+00:00December 7th, 2017|0 Comments

Can I claim Health Fund rebates on my membership fees?

Yes, we are registered with Fitness Australia and recognised by all major health funds. Most funds offer rebates of 20-60%, for up to $200-$600 per year. Typically, the way to claim a rebate is to ask our friendly receptionists for a tax receipt for your membership fees. You then submit this receipt directly to your [...]

By |2017-12-07T05:34:50+00:00December 7th, 2017|0 Comments

What ages does the Kids Club cater for?

The Kids Club caters for 6 week olds to 6 year olds. During the school holidays we also run KidFit sessions. These are fun, active fitness sessions designed for predominantly primary school aged children. Check our Facebook page for details on upcoming KidFit sessions.

By |2017-12-07T05:33:28+00:00December 7th, 2017|0 Comments
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